When you create an account, you choose an identifier and a password, which you will have to enter if you want to change your account data. Your profile and data are protected by a password so that you, and you alone, have access to this personal data. We advise you not to divulge it to anyone. You are entirely responsible for protecting the confidentiality of your password and/or any data concerning your profile. Also, you must not forget to disconnect from your profile and to close the window of your browser at the end of the session, especially if you share a computer with other people. This will avoid other users accessing your personal data.
The data collected may solely be used for promotional or commercial communications or for information purposes by Air France or one of its subsidiaries, via different media. We may use this data to conduct research to improve our services.
In very exceptional circumstances, Air France may have to disclose confidential information when necessary for the identification, questioning or prosecution of any individual likely to cause prejudice or harm, intentionally or not, to:
Personal data may also be disclosed exceptionally when Air France is legally obliged to do so, e.g. after filing a complaint.
To ensure flight safety and for reasons pertaining to national security, the United States adopted a regulation on 25 June 2002 obliging all international airlines operating flights to the United States to give U.S. Customs access to all data concerning their passengers in their reservation systems.
Any breach of the American law will lead to heavy penalties levied on airlines, by the U.S. Authorities.
Air France therefore informs its passengers that, as from 5 March 2003 :
All personal information provided by its customers when booking their flight, will be directly accessible by the U.S. Authorities.
Air France, who is concerned with securing and protecting its customers´ personal data within the French and European legal framework, reminds its passengers that a certain amount of data is compulsory for the booking of flights and ticket issuance, and that their right to oppose this measure in accordance Article 26 of the Law no.78-17 of 6 January 1978 relative to information systems and records and freedoms, could lead to the cancellation of their trip or at least some of the services requested.