Contact our sales departments

Air France makes every effort to answer your questions and accomodate your requests.
Don't hesitate to consult our FAQs or to contact our sales departments.
We would draw your attention to the fact that emails impersonating Air France are currently circulating. These malicious emails include links whose aims are to recover your personal information.
Please note that Air France will never ask for your personal information by email or any bank account information. We recommand extreme caution and to never provide your credit card information by email. Only requests made directly to our services have to be taken into account.

AIR FRANCE CALL CENTER

To make a reservation, get real-time information or ask questions, please contact our agents by phone at: +374 60 612277 / +374 60 612288.

Opening hours:
Monday - Friday: 09.30-18.00
Saturday: 10.00 - 14.00
Sunday: closed

WEB SUPPORT

Unable to find the information you were looking for on our website? Please, contact us via
e-mai:l af.b2c.ru@websupportairfrance.com

GROUP SERVICES

With Air France, groups benefit from preferred fares and a tailor-made service: whether it be for tourism, business, sports or cultural purposes. Please, contact us at: at: +374 60 612277 / +374 60 612288.

REQUESTING A TICKET REFUND

A refund is subject to the conditions of the fare you purchased. Please, learn more about the refund process.

AIR FRANCE TICKET OFFICES

Our ticket offices located in cities and our ticket counters at the airports are ready to welcome you.

BLUEBIZ

Find all information and contacts relating to BlueBiz, our loyalty program for small and medium sized businesses.
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